Can You Switch Doctors During a Workers’ Comp Claim?

Being stuck with a doctor who dismisses your pain, rushes appointments, or provides inadequate treatment is frustrating—especially when you’re recovering from a workplace injury. Many injured workers don’t realize they have options when it comes to medical care during a workers’ compensation claim. If you’re not getting the care you deserve, switching doctors is an option.

Your Right to Choose Medical Care

In Ohio, workers’ compensation operates through a managed care organization (MCO) system. Your employer selects an MCO, which then manages your medical treatment. While this system provides structure, it doesn’t mean you’re locked into seeing a doctor who isn’t meeting your needs.

You have the right to request a different physician within your employer’s MCO network. If your current doctor isn’t providing adequate care, is dismissive of your symptoms, or you simply aren’t comfortable with their approach, you can ask for a referral to another provider within the network.

When You Should Consider Switching

Several situations warrant changing doctors during your workers’ comp claim:

  • Your doctor rushes appointments without examining you or addressing your concerns.
  • They dismiss your pain or suggest your injuries aren’t as serious as you know they are.
  • They push you to return to work before you’re physically ready.
  • Their treatment plan isn’t producing improvement, and they refuse to try different approaches or refer you to specialists.
  • You discover they have a reputation for minimizing injuries to save insurance companies money.

These aren’t just personality conflicts—they’re legitimate concerns about the quality of your medical care and your recovery.

The Process for Changing Doctors

Switching doctors requires following proper procedures. Contact your MCO directly and explain why you need a different physician. Be specific about your concerns—inadequate treatment, lack of improvement, or communication problems. Request a list of alternative providers within the network who specialize in your type of injury.

Document everything. Keep records of missed appointments by your doctor, rushed examinations, or dismissive comments about your condition. This documentation supports your request and protects your claim if disputes arise later.

What If Your MCO Denies Your Request

If your MCO refuses to approve a doctor change, you have options:

  • You can file a complaint with the Ohio Bureau of Workers’ Compensation.
  • You can request an independent medical examination to get a second opinion.
  • In some cases, legal intervention is necessary to ensure you receive appropriate care.

Don’t let inadequate medical care jeopardize your recovery or your workers’ compensation benefits.

Protect Your Recovery and Your Rights

Getting proper medical treatment isn’t just about comfort—it’s essential to your claim and your long-term health. The Law Offices of Tim Misny can help you with your workers’ compensation claim. When you’re not getting the medical care you deserve, I’ll Make Them Pay!® Call my office at (877) 614-9524 so that I can evaluate your case right away.

Workers' Compensation